Privacy Policy

Last updated: 09.05.2026

Albkos Safety™ is a company registered with the Business Registration Agency of the Republic of Kosovo, with unique business identification number 811440908.

We are committed to protecting the privacy and personal data of our customers, website visitors, business partners and other persons who communicate with us.

This Privacy Policy explains what personal data we may collect, for what purposes we use it, on what legal basis we process it, with whom we may share it, how long we keep it and what rights you have regarding your personal data.

Albkos Safety processes personal data in accordance with Law No. 06/L-082 on Personal Data Protection of the Republic of Kosovo and other applicable legislation.

1. Data Controller

For the purposes of this policy, the data controller is:

Albkos Safety™
Business ID No.: 811440908
Address: Rr. e Pejës 26, 12000 Fushë Kosovë, Republic of Kosovo
Email: [email protected]
Website: www.mbrojtjangazjarri.com

For any questions regarding privacy or the exercise of your rights, you may contact us at: [email protected].

2. Personal Data We May Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• First and last name
• Company or institution name
• Phone number
• Email address
• Business address or the address of the facility where the service is requested
• Data necessary for preparing quotations, orders, invoices or contracts
• Communications you send us through contact forms, email, phone or other channels
• Technical data related to website use, such as IP address, device type, browser, visited pages and cookies

We do not ask you to submit sensitive data through the website unless this is necessary for a specific purpose and required by law or by the nature of the service.

3. Purposes of Personal Data Processing

We may process personal data for the following purposes:

• To respond to your requests for information, quotations or services
• To prepare and send commercial offers
• To process orders and carry out supplies
• To provide technical services, servicing, maintenance, training or periodic inspections
• To prepare invoices, contracts, reports or other necessary documentation
• To communicate with customers and business partners
• To comply with legal, tax, accounting and administrative obligations
• To improve the website, services and user experience
• To send promotional communications, only where there is a legal basis or valid consent
• To protect our legal and business interests in the event of claims, disputes or legal proceedings

4. Legal Basis for Processing

We process personal data only where there is a valid legal basis. Depending on the case, the legal basis may be:

• Your consent, for example for receiving promotional communications or for the use of certain non-essential cookies
• Performance of a contract or taking steps prior to entering into a contract, for example for preparing a quotation or fulfilling an order
• Legal obligation, for example keeping invoices and financial documentation
• Legitimate interest, for example communication with existing customers, service improvement, system protection and website administration

5. Contact Forms and Quotation Requests

When you complete a contact form, request a quotation or contact us by email or phone, we use the data you provide only to handle your request, communicate with you and prepare the relevant response, quotation or service.

Data submitted through forms is not used for direct marketing without a legal basis or without your consent, where such consent is required.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for the normal functioning of the website, to analyze website usage and, where applicable, for marketing purposes.

Cookies may include:

• Essential cookies, which enable the basic functioning of the website
• Analytical cookies, which help us understand how the website is used
• Marketing cookies, which may be used to measure campaigns or display tailored advertisements

Where the use of cookies requires consent, they will be activated only after you have given your consent. You may change or withdraw your consent at any time through the cookie settings on the website or through your browser settings.

7. Sharing Data with Third Parties

We do not sell your personal data. Data may be shared only when necessary and in accordance with the law, with the following categories of recipients:

• Providers of hosting, website maintenance and IT services
• Providers of email, communication or website analytics services
• Professional advisers, accountants, auditors or legal consultants
• Public authorities, where required by law
• Partners or subcontractors, only where necessary for the provision of the requested service

When we engage data processors, we require them to implement appropriate technical and organizational measures to protect personal data.

8. International Data Transfers

In certain cases, some technology services we use may involve the storage or processing of data outside the Republic of Kosovo. If such transfer occurs, we will ensure that it is carried out only where appropriate safeguards are in place and in accordance with the applicable personal data protection legislation.

9. Retention of Personal Data

We retain personal data only for as long as necessary for the purposes for which it was collected, for compliance with legal, accounting and tax obligations, or for the protection of our legal interests.

Retention periods depend on the nature of the data and the purpose of processing. When the data is no longer necessary, it is deleted, anonymized or retained only where required by law.

10. Security of Personal Data

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or unauthorized disclosure.

These measures may include access control, system protection, secure storage of documentation, restricting access only to authorized persons and other appropriate measures according to the nature of processing.

11. Your Rights

Under personal data protection legislation, you may have the following rights:

• The right to be informed about the processing of your personal data
• The right of access to your personal data
• The right to correct inaccurate or incomplete data
• The right to erasure of data, where the legal conditions are met
• The right to restriction of processing
• The right to object to processing
• The right to data portability, where applicable
• The right to withdraw consent, where processing is based on consent
• The right to lodge a complaint with the competent personal data protection authority

To exercise these rights, you may contact us at: [email protected].

We will handle your request without undue delay and in accordance with the deadlines set by law. In certain cases, we may request additional information to verify your identity before acting on the request.

12. Direct Marketing

If you have given your consent or if another valid legal basis exists, we may send you information about our products, services, offers or professional content.

You may object to or withdraw your consent for promotional communications at any time by contacting us at: [email protected].

13. Children’s Data

Our website and services are not intended for children. We do not knowingly collect personal data from children through the website. If you believe that a child has sent us personal data without the appropriate authorization, please contact us so that we can take the necessary action.

14. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the content, security or privacy practices of third-party websites. We recommend that you read the privacy policies of each website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology, services or the way we process personal data.

The updated version will be published on this page and will be effective from the date of publication.

16. Contact

For questions, requests or complaints regarding the processing of your personal data by Albkos Safety, you may contact us at:

Albkos Safety™
Email: [email protected]
Website: www.mbrojtjangazjarri.com

If you believe that your personal data has been processed in violation of the applicable legislation, you have the right to lodge a complaint with the competent personal data protection authority in the Republic of Kosovo.